Our reputation as a reliable partner and the health of everyone who makes a purchase is important to us. That is why we ask you to leave reviews on the purchased product. We kindly request that you contact our dedicated support team if there are any issues with the delivery service. For example, if you received damaged or defective medications, you can request for the goods to be replaced or your money to be refunded.
Returns for any other reason, though, are not accepted because of legal restrictions and the potential for tampering with drugs. Accordingly, we are not able to take back goods purchased from our pharmacy.
In the odd event that your order does not arrive within the specified time, we ask all our customers to please keep the email with the order details. This will allow us to quickly and efficiently determine the reason behind the issue and, if necessary, reship the order to you or provide you with a refund.
Important: Contact us within 24 hours if you need to make adjustments to a current order; otherwise, Mexican Pharmacy is not responsible for mistakes made during the ordering of the goods.
We are just a click or call away. So, no matter the issue, we will readily assist you with your problem and do our best to leave you satisfied.